• When a Threat Is Detected, We Act Quickly.

    When Huntress or Microsoft Defender identifies suspicious activity, Innessco follows a structured response process to triage, contain, remediate and report the incident.

    • 7-STEP RESPONSE

    The Response Process

    1
    Detect

    Detect

    Huntress and Microsoft Defender monitor for suspicious activity across endpoints, Cloud PCs, servers and Microsoft 365.

    2
    Triage

    Triage

    Huntress analysts review alerts in context, filter low-confidence signals and confirm whether a real threat is present.

    3
    Notify

    Notify

    Confirmed threats are escalated to Innessco immediately, 24/7, so response can begin without waiting for business hours.

    4
    Contain

    Contain

    Affected devices, Cloud PCs or user accounts can be isolated, disabled or restricted to help prevent the threat spreading.

    5
    Inform

    Inform

    The firm’s nominated contact is advised with a clear explanation of what happened, what has been done and what happens next.

    6
    Remediate

    Remediate

    Innessco and Huntress remove the threat, reverse malicious changes where possible, restore access and confirm the environment is clean.

    7
    Review

    Review

    For significant incidents, Innessco provides a written summary covering the incident, likely cause, actions taken and recommended improvements.

    24/7 Human Review & Containment

    Threat response is a race against time. When suspicious activity is detected, the immediate goal is to contain it before it spreads or is used to cause further damage.

    That is why Innessco uses Huntress for 24/7 monitoring and human review. When a threat is confirmed, Huntress apply initial containment actions to help stop the activity spreading. Innessco then takes over the client-facing response: communicating with your firm, completing remediation, validating the environment and recommending any changes needed to reduce the risk of recurrence.