We may collect personal information from you when you interact with our website, including but not limited to:

• Your name, email address, phone number, and company name.
• Information provided when you request content, quotes, or other services from us.
• Usage data, such as IP address, browser type, pages visited, and other analytics collected through cookies and similar technologies.

We use the information collected to:

• Provide you with requested content, services, and quotes.
• Respond to your enquiries and provide support.
• Improve our website, services, and user experience.
• Comply with legal and regulatory requirements.

We will not sell or rent your personal information. We may disclose your information to:

• Third-party service providers who assist us in operating our website or delivering our services (e.g., email delivery or analytics tools).
• Legal or regulatory authorities if required by law or to protect our rights.
• Other parties with your explicit consent.

Our website uses cookies and similar technologies to enhance your browsing experience and gather data on website performance. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

We implement appropriate security measures to safeguard your personal information against unauthorised access, disclosure, alteration, or destruction. This includes the use of secure servers, data encryption, and restricted access to sensitive data.

You have the right to:

• Access, correct, or delete your personal information held by us.
• Withdraw your consent to receive marketing communications.
• Lodge a complaint with the Personal Data Protection Commission (PDPC) if you believe we have not handled your information in compliance with privacy laws.

To exercise these rights, please contact us at the details provided below.

Data breach notification: In the event of a data breach that is likely to result in significant harm to affected individuals, or is of a significant scale, we will notify the Personal Data Protection Commission (PDPC) and the affected individuals as required under the Personal Data Protection Act 2012.

Data Protection Officer: We have appointed a Data Protection Officer (DPO) responsible for overseeing our compliance with the PDPA. You may contact our DPO using the contact details provided below.

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy statements before providing personal information.

We may update this Privacy Statement from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are made constitutes acceptance of the revised Privacy Statement.

If you have any questions about this Privacy Statement or wish to exercise your rights, please contact us at:

• Email: info@innessco.com
• Phone: +61 2 7200 4444