Focus: Client relationships, helpdesk quality and strategic IT guidance
Founded Innessco: 2007
Experience: 25+ years across legal and IT environments
Background: Former senior IT role at Blake Dawson, now Ashurst
As a founding director of Innessco since 2007, Robert Cox is dedicated to ensuring client satisfaction through exceptional service and strategic IT guidance. With a strong focus on account management, he oversees the helpdesk to guarantee that clients receive high-quality, legally focused support. Robert stays at the forefront of both legal and IT trends, providing CIO-level advice to help firms maximise their technology investments and drive productivity. His expertise ensures that Innessco remains a trusted partner for law firms navigating the complexities of modern IT.
Outside of work, Robert is an active member of the community, volunteering as a fireman and support crew for heritage steam engines. A keen cyclist, he enjoys the challenge of the open road, balancing his professional commitments with a passion for adventure and service. His dedication to precision and problem-solving extends from IT strategy to his work with supporting and maintaining steam locomotives, reflecting his commitment to excellence in all areas.